Magnitude Security News April 2011
With the start of the year racing ahead, we find ourselves already facing the much anticipated Easterbreak. We at Magnitude Security would like to take this opportunity to wish you and your family a safe and happy Easter.
The start of 2011 has been a period of growth for us at Magnitude Security. We are excited by the opportunities in front of us and look forward to serving our new and existing clientele.
We have a fantastic special offer available that will help those close to you to protect their homes – refer to the back page for more information or visit themembers section of our website at www.MagnitudeSecurity.com.au
We have included some holiday tips and tricks to ensure the Easter and school holiday period is a safe and secure time for your business and family.
Holiday Security Hints and Tips
- Contact Magnitude Security’s Control Room to let them know that you will be away and when you are going to return.
- Tell a few neighbours that you can trust that you will be away so they can keep an eye on your home while you are gone.
- Advise the Police before leaving that your house will be unoccupied.
- Cancel your usual deliveries (eg milk/papers). Nothing says ‘I’m away’ like newspapers piling up at the front gate/door.
- Organise to have your mail collected by a friend/relative or held at the Post Office.
- Collect spare keys you may have hidden outside and put them in a safe place.
- Consider installing some timer switches so that lights or radios etc will come on automatically to make it appear that someone is home.
- Check to make certain that all windows are closed and those fitted with locks have been key-locked. Ensure all exterior doors have been locked and deadlocked.
- Make sure that your alarm is turned on and that your ‘Magnitude Security’ monitoring stickers are clearly visible to those outside.
Can we help you or your friends after the floods?
The floods in January of this year brought devastation on a scale never experienced before for many families and businesses in South East Queensland. The thoughts of the entire team at Magnitude Security still with those who continue to endure the hardships associated with this event. If you, or someone you know is still awaiting assistance to get things back on track, please give us a call. As a licenced Electrical Contractor, Brian can assist in a variety of areas outside the realm of security equipment including Insurance reporting and quoting and Telecommunications equipment repair.
*** Security Industry First ***
Are you protected by Magnitude Security’s Customer Care Plan?
Do you find it hard to remember to log a service call or check your system yourself? These services are vital to maintain the integrity of your security system as there are numerous issues that can affect your system’s performance. Purchasing Magnitude Security’s exclusive Customer Care Plan takes all of the stress and worry out of staying on top of your system maintenance. We keep a service log for your system and when it is due for its next service, we will contact you to organize a suitable time to come to your premises and perform your routine service. Our Customer Care Plan has a range of service levels that will allow you to choose the level of care you would like. We believe this is an easy, no fuss way to ensure continued Peace of Mind for you and your family.
For more information, call us now and we will discuss the range of options available – you will be surprised at just how little piece of mind costs!
New Faces at Magnitude Security
As we mentioned at the beginning of this newsletter, Magnitude Security has been undergoing a period of growth that has seen some new faces appear in the team at Magnitude Security. Joining Brian and Niomi in the Management Team, we welcome Steve Hellyer to the role of Sales Manager. Steve has a vast knowledge of all aspects of security systems having years of experience working in Control Rooms, installing systems and supervising Technician Teams. We believe he will be a great asset to Magnitude Security. (For more information about Steve or our team, visit our website at www.MagnitudeSecurity.com.au If you know of someone needing a new security system or upgrade, give Steve a call on 0459 937 079.
In order to keep up with increased demand for our services out in the field, we have recently employed 3 new Technicians to join our team. These guys come with extensive knowledge of the installation and service/maintenance of security systems. We are now better equipped than ever to embrace the opportunities that we anticipate as our business continues to grow and evolve.
Have you checked out our website yet?
If not, log on to www.MagnitudeSecurity.com.au and have a look around. It contains loads of security system-related information for you and special bonus offers only available to our members. As a bonus, when you register to become a member, you will gain access to other helpful information including topics such as:
- How to design your own home security system.
- Which suburbs are the biggest targets for burglary.
- Can I still have an effective home alarm system if I have pets?
- Information from burglary victims to help you reduce the risk to your property.
- Updates on new technology and trends in the security market.
- Special ‘members’ pricing on promotions and upgrades to security products.
All of this and more is provided to our members. The best part is that membership is absolutely FREE!
Designing your HOME electronic security system
Introduction
A good electronic security system design is about achieving balance within your family’s environment, between your neighbourhood, lifestyle and home layout. This article will be helpful in designing an economical system for a Queensland home where the owners live in the home and want to minimise the impact to their family and property from the type of burglary usually experienced in Queensland. This family will be 2 – 5 people some with motor vehicles, mostly garaged. The contents in the home are usually insured but have greater sentimental value; like jewellery.
Where does your suburb rate? http://www.couriermail.com.au/news/queensland/our-top-50-burglary-suburbs/story-e6freoof-1111115141594
In designing your system it is important to be realistic about the type of situations to which you are likely to be exposed. Our fears might insist on a perimeter fence with guns and dogs but invasions requiring that kind of protection simply don’t happen to typical Queensland homes.
This website offers good perspective: http://www.police.qld.gov.au/programs/personalSafety/violence/fear.htm
Firstly, lets go over the components and how they combine to become your security system.
The main devices used for intruder detection
Magnetic switches or reed switches have been popular in the past and offer good perimeter protection to doors and windows, but best of all, they rarely false alarm. However they are expensive to install and while they offer protection against a door or window being opened there is no protection if the intruder smashes the window to gain entry.
Passive Infra Red (PIR) detectors, Dual /Tri Tech detectors. PIR detectors use sensors to detect heat change. Dual and Tri Tech detectors use heat sensors and small microwave transmitters/receivers to detect both heat and movement within a room. There has been significant improvement in the design of these detectors over the years and they are no longer the over-sensitive, unreliable devices they once were. A good quality PIR is usually the cheapest and most effective way to detect an intruder. The problem though, even with quality detectors, is that the quest for balance between good detection and zero false alarms means that sometimes movement is not detected. For example, if an intruder were to move past 10 detectors then you might expect around 8 to detect that movement. The solution is not to skimp on the quantity or quality of detectors. Especially if you are considering back to base monitoring, the more information we receive from your alarm system, the better our response.
Which rooms should be protected?
Rooms should be protected if they are accessible from outside or contain items attractive to a thief. Glass windows, garage doors or timber doors should all be considered as accessible.
Some rooms like the laundry and bathroom are not suitable for detectors. The increased humidity in these areas causes dust to stick to the sensor and deteriorate performance. Also, condensation on the electronic circuit board will reduce detector life and reliability. If these rooms need to be protected, then magnetic switches are the better choice.
The kitchen should also fall into this category but is too important not to protect, so location of the detector is vital to avoid problems.
For more information on making your home secure, check out this web site. http://www.aic.gov.au/crime_types/property%20crime/guides.aspx
How do I turn the Alarm System ON and OFF?
Think about this: If you have a Codepad inside your home, then your system must allow an entry delay to give you time to open the door, walk to the codepad and enter your code, lets say 30 seconds. But this delay is also available to an intruder, so it is possible the intruder can break and enter your home, grab some valuables and be back out on the street before your alarm system activates!
A better method is to locate the codepad outside your home, near the door you usually use to come and go. The problem with this method is most people find an outdoor codepad unappealing and in most cases the codepad will need to be a more expensive weatherproof version.
Of course, whether inside or outside, codepads force you to come and go through specific doors. So, for some, the alarm system wont always be used because it isn’t convenient to walk to the codepad when they will be absent for short periods.
The best way is to Arm and Disarm the Alarm System is using key fob radio remotes. They are small and convenient enough to be carried with you and can be waterproof to survive the odd dunking! So even if you are away from home for just a few minutes it is convenient to use the Alarm System. Remotes also offer a Panic Button. Press the red button for 3 seconds to activate the sirens!
Can I have an Alarm System if I have pets?
A PIR or Dual /Tri Tech detector can’t tell the difference between a 35kg dog and a similar weight intruder. But there is a compromise. A good quality pet immune detector will cost a little more but will ignore a pet up to around 25kg, or two pets of 12kg. Unfortunately, if the combined weight of pets is over 25kg, then PIR or Dual /Tri Tech detectors are probably unsuitable.
Smoke Detectors
Most homes have smoke detectors fitted. Even the cheaper supermarket variety do an excellent job of alerting your family to the possibility of fire. And unless you are considering back to base monitoring there is no advantage in the added expense of installing smoke detectors connected to the Alarm System. If no-one is home, non-monitored smoke detectors rely on a passerby to notice smoke coming from your home and alert the fire brigade.
However if you are considering monitoring, connecting your smoke detectors to your alarm system provides early detection of fire and a far better way to alert the Fire Brigade.
Home Arming
Particularly useful in a multi-level home, this option allows you to arm part of your home while you are inside. For instance if your bedrooms are upstairs then you might arm downstairs at night. The Alarm System will activate if movement is detected downstairs while allowing you to move around freely up stairs. This is a no cost option but needs to be considered by the installer when programming your Alarm System.
Here is some useful information from people who have contacted us after they have been burgled.
Victims often reported seeing someone suspicious around their home a few days before being burgled.
You can’t stop this happening but you can make them understand your home is a difficult target. An external sire/strobe in an obvious position is an excellent visual deterrent, as are security company stickers. But not stickers from electronic stores Crooks also go to these stores to and recognise they are fakes.
Detectors in prominent positions are a good deterrent a detector visible to anyone at your front door confirms that you have a working security system.
Things were stolen from an open shed or garage.
Most thefts are opportunistic if your garage or shed is open and visible from the street then expect the things inside to be targeted. Keeping doors closed and locked will make your home less attractive to a thief. You should consider installing reed switches or detectors in these areas. If the garage or shed is not attached to the house then running cables to the detectors can be both difficult and expensive. For those situations radio PIR’s can be used.
They used a rock to smash the window and enter.
Burglars generally don’t carry climbing or glass breaking tools with them, but they will use yours if they are available. Keep ladders, wheelie bins or anything else that can be used to climb into your home either out of view or secured. Where possible, remove rocks or anything that could be used to smash windows or force open doors, inaccessible to thieves.
Advisories with recommendations on securing your premises during holidays periods
